Terms, licence & refunds

Template: this is a starting point written for a small UK digital-download shop. Please read it through, fill in the bracketed parts and remove this box before launch. It is not legal advice.

Who we are

This website is run by Maple & Moss Studio, [your trading name / sole trader name], based in the United Kingdom. Contact: info@shopmapleandmoss.com.

Buying from us

Orders are taken and paid for through Payhip, our checkout and delivery provider. Prices are shown in pounds sterling. Where VAT applies, it is calculated at checkout based on where you live.

Licence: what you can do with our files

When you buy a digital product you get a personal, non-transferable licence to:

• download, colour, write in and print the files for your own personal use or for your household;
• share photos of your finished pages online, ideally tagging Maple & Moss Studio.

You may not resell, share, give away, upload or distribute the files (edited or not), or use them in products for sale, including print-on-demand. All designs remain the copyright of Maple & Moss Studio.

Cancellations & refunds

You normally have 14 days to cancel an online purchase. For digital content, you agree at checkout that your download can start straight away, and you understand that you lose your right to cancel once the download has started.

If a file is faulty, incomplete or not as described, email us within [30] days of purchase and we'll send a working file or give you a full refund. This does not affect your statutory rights.

Paperbacks

Paperback books are sold and delivered by Amazon, and Amazon's own terms and returns policy apply to them.

Changes

We may update these terms from time to time. The version on this page when you buy is the one that applies to your order.

Last updated: [date]